Last Updated: July 8, 2024
Thanks for visiting the Hero Journey Club! Hero Journey Club Inc (“Hero Journey Club”, “we”, “us”, “our”) respects your privacy and is committed to protecting your Personal Information.
This privacy notice (“Notice”) describes how Hero Journey Club collects, uses, and shares your Personal Information.
This Notice applies to information we collect (all of the following are referred to in this Notice collectively as “Services”):
1. Personal Information We Collect
“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include publicly available information, de-identified or aggregated information, or information covered by certain federal and state laws.
When you use our Services or otherwise interact with us, we may collect the following types of Personal Information about you:
a) Direct identifiers, such as your name, postal address, email address, phone number, and IP address.
b) Demographic information, such as your birthdate (or age), race, gender, and sexual orientation.
c) Financial information, such as payment account information when you subscribe to the Services. Please note that your financial information will be collected by a third-party payment processor that we have engaged to handle our financial transactions, and we will not have access to your payment information. Hero Journey Club’s payment processors are Stripe and Squarespace, and we recommend viewing both the Privacy Policy of Stripe at https://stripe.com/privacy and Squarespace at https://www.squarespace.com/privacy.
d) Internet or other electronic network activity information, such as your IP address, device identifier, web browser type and version, search terms and results, page/app views, date/time stamps, language preferences, and non-precise geolocation information derived from your IP address.
e) Sensitive personal information, such as payment account information and information about your health, medical conditions and treatment, race, gender identity and sexual orientation.
f) Social media or other online account information, such as your username information when you interact with us through your social media accounts.
You may decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionalities of the Services, or other services.
2. How We Collect Personal Information
We may collect your Personal Information in a few different ways.
a) Directly from you. When you use the Services, you may provide us with some Personal Information directly. For example, you may provide us with Personal Information when you register for an account, build your profile on the Services, post material or request further services, report a problem to our website or Services, respond to surveys that we might ask you to complete for research purposes, and sign up for a subscription to the Services.
b) Automatic collection of Personal Information. When you interact with the Services, we automatically receive and record Personal Information using cookies and other tracking technologies. For more information, please see the Cookies and Other Tracking Technologies section of this Privacy Notice.
c) From third parties. For example, we may collect Personal Information from service providers, vendors, or contractors, or other individuals who use the Services or otherwise interact with us and provide us with your information.
3. How We Use Your Personal Information.
Hero Journey Club uses your Personal Information for the following purposes:
a) Provide the Services. For example, we may use our Personal Information to provide you with access to the Services, personalize the Services, and optimize the Services to your interests; communicate with you via email or text regarding the Services, notify you about certain activity on our platform, and inform you of changes to our policies and procedures.
b) Internal business operations. For example, we may use our Personal Information to provide you with access to review customer reports and provide customer support, maintain internal business records, such as accounting, budgeting, or other similar activities, and to conduct internal audits.
c) Internal research and product improvement. For example, we may use our Personal Information to provide you with access to ensure the quality of the Services, operate, improve, and optimize the Services and develop new Services.
d) Legal, safety or security reasons. Comply with our legal obligations, including our obligations to law enforcement agencies, partners and associated services, and other users; to protect the security and integrity of our sites and Services, including by preventing improper activities such as those prohibited by the Terms of Service; or to establish, enforce, or defend our legal rights.
e) Advertising and marketing. Notify you of products, offers, or services you may be interested in, to personalize advertising to you (including by developing product, brand, or services audiences and identifying you across devices/sites), and to analyze interactions with us or our Services;
f) Corporate transactions. Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets
We may also aggregate, de-identify, or otherwise anonymize your Personal Information and use it for any purpose permitted by applicable law.
4. How We Share Your Personal Information.
We may share your Personal Information with the following categories of third parties:
a) To our subsidiaries and affiliates.
b) To contractors, service providers and other third parties we use to support our business.
c) To third party analytics companies we use to collect data about how you interact with the Services.
d) To third-party advertisers, ad networks, and social media platforms that may use your Personal Information for their own purposes. Where required by law, we will obtain your consent prior to disclosing your Personal Data to our business partners. Where recipients use your Personal Data for their own purposes independently from us, we are not responsible for their privacy practices or personal data processing policies. You should consult the privacy notices of those third-party services for details on their practices.
e) To a financing source, buyer, or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of our Services is among the assets transferred.
f) Third parties as necessary to comply with any court order, law or legal process, including to respond to any government or regulatory request, enforce or apply our website Terms of Service and other agreements, including for billing and collection purposes, or as necessary or appropriate to protect the rights, property, or safety of Hero Journey Club, our users, our customers, or others.
g) Third parties to which you have consented to or otherwise authorized the disclosure.
If you participate in coaching services, we may be required to use third party services such as Discord, Twitch, and Squarespace. Please review their privacy policies for more information.
Discord: https://discord.com/privacy
Squarespace: https://www.squarespace.com/privacy
Twitch: https://www.twitch.tv/p/legal/privacy-policy
Please note that if you submit any of your personally identifiable information to a portion of the Services that is accessible by other users, including an online forum or comment section, other users will be able to see that personally identifiable information. Accordingly, only include information in such submissions that you are comfortable sharing with third parties.
5. Cookies and Other Tracking Technologies.
We and third parties may use cookies and other tracking technologies to collect information about you, your device, and how you interact with the Services, including the following:
We use cookies and other tracking technologies for several purposes, including to personalize the Services, understand how visitors use our Services and to improve the functionality and features of our Services, conduct advertising and content personalization on our Services and those of third parties, track activity over time and across properties to develop a profile of your interests and advertise to you based on those interests (“interest-based advertising”); provide you with offers and online content that may be of interest to you, measure the effectiveness of advertising campaigns and our communications with you, including identifying how and when you engage with one of our emails, and preventing fraud and malicious behavior.
We use Google Analytics to help track the use of our Services. To learn more about how Google Analytics collects and processes your Personal Information, please visit www.google.com/policies/privacy/partners.
Some of the third parties we work with participate with the Digital Advertising Alliance ("DAA") and Network Advertising Initiative ("NAI"). The DAA and NAI provide mechanisms for you to opt out of interest-based advertising performed by participating members at http://www.aboutads.info/choices/ and https://optout.networkadvertising.org/. We adhere to the DAA’s Self-Regulatory Principles for Online Behavioral Advertising. You may also click on the AboutAds icon on a Company advertisement and follow the instructions on how to opt out.
You can also refuse or delete cookies using your browser settings. If you refuse or delete cookies, some of our Services’ functionality may be impaired. Please refer to your browser’s Help instructions to learn more about how to manage cookies and the use of other tracking technologies. If you change computers, devices, or browsers; use multiple computers, devices, or browsers; or delete your cookies, you may need to repeat this process for each computer, device, or browser. Opting out of interest-based advertising will not opt you out of all advertising, but rather only interest-based advertising from us or our agents or representatives.
6. Do Not Track Signals.
Web browsers often allow you to send a “Do Not Track” request with your browsing traffic to signal your request to not have data about your online browsing activities monitored and collected. We do not currently honor Do Not Track requests from web browsers.
7. Data Security.
We take reasonable administrative, technical, and physical steps to protect the Personal Information in our possession. However, we cannot guarantee complete security. Any transmission of personal information is at your own risk. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We encourage you not to share your password with anyone. We also urge you to be careful about giving out information in public areas of the website like message boards. The information you share in public areas may be viewed by any user of the website.
8. Data Retention.
We retain Personal Information for as long as is needed to fulfill the purposes described above. For example, we may retain Personal Information to provide you products and services, improve our operations, resolve disputes, and enforce agreements. To determine the length of time for which we will retain Personal Information, we will consider the volume and sensitivity of the Personal Information, the purposes for which we collect and use the Personal Information, and applicable legal and regulatory requirements.
9. Your Choices.
10. Children’s Privacy.
We do not knowingly collect Personal Information directly from children without first obtaining verifiable parental consent. If a child is under the age of 13, the child may use the Services only with the consent of or under the supervision of the parent or legal guardian, or as otherwise permitted under the Children’s Online Privacy Protection Act (“COPPA”). Consistent with the principles underlying COPPA, if we learn that we have received any information directly from a child under age 13 without first receiving his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Service and subsequently we will delete that information. If you believe we might have collected any information from or about a child under age 13 without parental consent, please contact us at support@herojourney.club and indicate “Under 13” in the Subject field.
Parents may send an email to support@herojourney.club to request access to, correct or delete any Personal Information that we maintain about you or your child. We will do our best to accommodate your request as long as we believe the change would not violate any law or legal requirement or cause the information to be incorrect.
11. Notice to Residents of Nevada.
If you are a Nevada resident, you have the right to opt out of the sale of certain Personal Information, including your name and mailing address, to third parties. Please note, however, that Hero Journey Club does not sell your Personal Information.
12. Additional Information for California Residents.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of Personal Information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared Personal Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided at the end of this Privacy Notice. Please note, however, that Hero Journey Club does not disclose your Personal Information to any third party for their direct marketing purposes.
Hero Journey Club does not currently meet any of the thresholds for applicability of the California Consumer Privacy Act (CCPA) and is not currently subject to the CCPA.
13. International Transfers.
We are based in the United States. No matter where you are located, you acknowledge that your Personal Information will be transferred to and processed in the U.S. You acknowledge that the laws of the U.S. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
14. External Links and Websites.
The Services may contain links to other websites or online services (“Third-Party Websites”) and articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Please note that Third-Party Websites and Third-Party Content are not monitored, or checked for accuracy, appropriateness, or completeness by us, are not under our control, and we are not responsible for any Third-Party Websites or Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. When you click on a link to a Third-Party Website, you do so at your own risk. We encourage you to read the terms and policies, including privacy statements, on all such sites.
15. Updates to this Notice.
We may update this Notice from time to time. It is your responsibility to check for updates. We will notify you through the Services or other reasonable means prior to any material changes taking effect when required by applicable law. Any such change will be effective immediately upon posting and will supersede all prior versions.
16. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Hero Journey Club Inc
1 (202) 742-5388
2 Embarcadero Center
8th Floor
San Francisco, CA 94111
USA